iDCP POS Workshop & MKA Group Company Tour

On 20 August 2025, at 2:00 PM, the doors opened at iDCP’s Puchong headquarters, and with it, a wave of excitement. Our clients from fashion apparel, footwear, sports and luggage brands, including business owners and their management teams from IT, finance, and operations, came together for an engaging, behind-the-scenes experience.

This was not just a typical workshop. It was a rare opportunity to step inside iDCP and the MKA Group of Companies, witness live operations across multiple entities, and see firsthand how iDCP technology powers their daily operations.

The Agenda: From Company Tour to Workshop

- Registration & Welcome

- RCB Retail Showroom Tour

- MKA Group Warehouse Tour

- MKA Joycare Tour

- MKA Plantation Tour

- iDCP Office Tour

- iDCP POS System New Feature Showcase

- Q&A

- Dinner & Networking at Guest Lounge

The first stop took clients to RCB Retail Showroom, home to the world-renowned motorcycle parts brand under the MKA Group.

RCB’s story began in 1995 as Racing Boy, starting humbly as a motorcycle workshop and local parts distributor. Over the years, the brand evolved, rebranded to RCB, and has since grown into a global leader in high-performance motorcycle parts and accessories, proudly celebrating its 30th anniversary this year.

During the tour, clients discovered how RCB grew from its local beginnings into a brand trusted by riders worldwide, sponsoring MotoGP teams and actively supporting motorsport events around the globe. Inside the showroom, our clients explored a wide range of RCB products- from suspensions, wheels to brake systems and performance parts, and learned how the brand presents its products, manages stock efficiently, and delivers a compelling experience that excites motorcycle enthusiasts everywhere.

The journey continued into the heart of RCB’s Warehouse, an impressive facility that handles over 1.3 million SKUs and 2,880 pallet positions.

Our client's learned how inbound goods are received, scanned, and allocated into warehouse in real time. They learned how automation and iDCP’s ERP system work together to minimize picking errors, speed up order fulfillment, and ensure the right product gets to the right location all the time.

Many clients remarked on the scale and efficiency of the warehouse operation, finding inspiration for their own warehouse improvements.

Continuing on, we proceeded to MKA Joycare, where iDCP clients were introduced to the industry of health and beauty distribution. Instead of a technical walkthrough, Joycare focused on sharing its brand story and product highlights, giving attendees a closer look at what makes their offerings unique.

The MKA Joycare brand is best known for its flagship product- Yukazan Cough Relief Medical Patches - which proudly holds the Malaysian Book of Records for being the First Hydrogel Cough Relief Medical Patch and for Selling the Most Hydrogel Cough Relief Patches in a Month. This achievement stood out as a prime example of local innovation that has reached nationwide recognition.

iDCP is proud to support Joycare’s 4,000 offline retail touch-points and distribution business, ensuring smooth distribution and product availability - a detail we’re happy to share as part of their success story.

The tour concluded back at iDCP HQ, where the journey focused on culture and innovation. Our attendees were first introduced to our dedicated library area, featuring a collection of business management books and a simple scan-and-borrow system designed to encourage a strong reading culture among staff.

From there, clients were led through our special themed meeting rooms, each designed to stimulate creative thinking:

Special Themed Meeting Rooms:

Inspiration Room: A space dedicated to fostering creativity.
Purple Cow: Designed to challenge conventional thinking with the motto, "Why cow must be black? It can be purple too!"
Mind Factory: The hub for focused idea generation.
1% Daily: A room inspired by James Clear’s Atomic Habits, emphasizing that small habits make a big difference through consistent, incremental improvement.
1 TEAM: The large collaborative meeting space

One of the most talked-about stops? Our gym and wellness area. Here at iDCP, our team can exercise anytime during office hours — yes, you read that right, anytime!

Mornings are especially lively with yoga and pilates sessions, while the sauna, ice bucket recovery, and professional trainers keep everyone energized.

Many clients joked that they might have wanted to join in — because a healthy, motivated team really does make for better software and service. Check out our team in action! See our Friday morning gym session on Instagram.

Following the conclusion of the tours, everyone gathered in the board meeting room for an exclusive presentation by iDCP’s Managing Director KH Wong.

He led clients through a focused presentation showcasing the latest iDCP Retail POS System features. The demonstration highlighted how new features improve sales tracking, achieve real-time inventory synchronization, and enhance promotion strategies to not only boost sales but also drive repeat customer visits.

Wong also shared anti-theft security features specifically designed to prevent internal shrinkage and protect retail outlet profits. He then demonstrated how the POS system prints receipts with LHDN’s e-invoice QR code, giving attendees a clear look at how compliant receipts will appear in a live retail environment.

Clients left the session with a clear picture of how these enhancements could directly benefit their daily retail operations.