iDCP Omnichannel Retail POS System

All-in-One Retail Management Solution: iDCP POS System + CRM

Simplify Multi-Location Retailing

  • Unified Sales and Operations Control

    Manage all your outlets, brands, and channels from a single platform, giving you real-time visibility into sales, inventory, and staff performance to make faster, smarter decisions.

  • Streamlined Staff and Access Management

    Assign roles and permissions by location or outlet, track approvals, and ensure that each team member sees only what they need, reducing errors and improving operational efficiency.

  • Flexible Pricing and Promotions Across Outlets

    Set centralized pricing rules, seasonal promotions, and loyalty rewards across all outlets, or target selected products at specific retail outlets, to boost sales based on data analysis while minimizing manual work and pricing errors.

Customer Loyalty and Personalized Promotions

  • Reward Repeat Visits

    Encourage customer loyalty with smart promotions, tiered memberships, and personalized offers that increase engagement and drive repeat purchases.

  • Easy Member Sign-Up at POS System

    Allow customers to register instantly via QR code at the POS, automatically triggered for high-value purchases (e.g., above RM300), making membership enrollment seamless.

  • Dual-Screen POS Promotions

    Display personalized promotions, product bundles, and upsell offers on a dual-screen POS to boost average basket value and enhance the shopping experience.

  • E-Invoice Generation

    Enable customers to request an e-invoice by scanning a QR code at the POS system/ receipt.

Advanced Inventory Management for Multi-Outlet Operations

  • Real-Time Stock Tracking Across Locations

    Monitor inventory levels, SKUs, product variants to manage different color & size, and serial numbers across multiple outlets and warehouses to ensure optimal stock availability at all times.

  • Efficient Stock Transfers and Adjustments

    Easily request, track, and update stock transfers between locations. Log adjustments with detailed reasons for accurate inventory reporting and reduced discrepancies.

  • Bulk Product & Price Management

    Add new products, images, create variants, update prices, and configure promotions in bulk across all outlets.

Key Features of iDCP Omnichannel Retail POS System

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Omnichannel Ready POS


Omnichannel and OMS-integrated for seamless inventory, orders, and customer data management

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Multiple Payment Types


Accept cash, credit cards, debit cards, e-wallets, vouchers on a single receipt.

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Stock Transfers


Easily request stock transfers between locations and track both outgoing and incoming items in real time.

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Instant Stock Look up


Intelligent item search by locations and price search right from the iDCP Mobile App.

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Sales Dashboards


Track outlet sales targets, drive healthy competition, and motivate teams to earn more rewards from headquarters.

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Item Variant Tracking


Track every SKU with detailed item variants such as color & size, batch, model, and more ensuring accurate inventory and reporting.

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Personalized Membership Rewards


Auto points with tiered memberships and location-based promotions-customized discounts.

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Reporting and Analytics


Make informed decisions with daily reports that summarize sales, top products, and staff performance-viewable from the POS and HQ.

Special Control Functions

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Set Dynamic Promotions


Set promo pricing by product, date, time, or location. POS auto-applies the correct price-minimizing manual price entry errors.

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Auto-priority Promotions Engine


Run multiple promotions on the same item- iDCP Retail POS will automatically apply the best deal based on predefined priority rules.

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Staff Approval Control


Assign roles and permissions, with manager approvals in place to safeguard sensitive tasks like refunds, exchanges, special discounts, and more.

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Manage Staff Access by Location


Assign area managers to view retail sales and stock levels for all outlets or only selected ones.

Benefits of iDCP Omni Retail POS System

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Feature Rich POS System


Streamline sales, promotions, Purchase-with-purchase, bundle, warranty, payments, staff management and more.

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Scalability


Support for multi-outlet, multi-brand, and multi-product variants.

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Real-time Business Insights


Gain instant visibility into performance with built-in dashboards, sales targets, and analytics.

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eCommerce Integration Ready


Built-in APIs connect seamlessly with platforms like SiteGiant, Zetpy, Ninja Van and more.

Discover why iDCP Omni Retail POS is the perfect fit for your business.

Connect with one of our experts to get started.

Retail POS FAQs

+6012-937 9260
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  • What is a Retail POS System?

    A Retail POS (Point of Sale) system is software that helps retailers process sales, manage inventory, track customer purchases, and handle payments in-store. It connects sales, inventory, and other business functions to streamline operations and improve efficiency.

  • What is a Cloud Retail POS System?

    A Cloud Retail POS system stores all data online instead of locally on a computer, allowing real-time access to sales, inventory, and reports from any device, anywhere. It also makes updates, backups, and integrations easier to manage.

  • Why is a Retail POS System Important?

    A Retail POS system provides real-time inventory visibility, helping avoid stockouts or overstocking. It allows accurate sales tracking, so you can monitor performance by product, outlet, or staff. It improves operational efficiency by reducing manual errors and streamlining processes, and it enhances customer experience with faster checkout and loyalty programs.

  • What is the Difference Between a Restaurant POS and a Retail POS?

    A Restaurant POS is designed for food and beverage operations and can handle table management and kitchen orders. In contrast, a Retail POS is designed for product sales, focusing on inventory management, barcode scanning, advanced promotions, and variant tracking.

  • What Makes iDCP POS Unique?

    IDCP POS is unique because it allows easy variant tracking to manage sizes, colors, and styles. It enforces strict controls to prevent staff from stealing cash or stock. Many retail customers love IDCP POS for its reliability and frequent feature updates, and it is omnichannel-ready, integrating seamlessly with inventory, ERP, and e-commerce platforms.

  • What Businesses Use IDCP Retail POS System?

    iDCP POS is used by fashion and apparel stores, chain stores and multi-outlet retailers, footwear and accessories shops, specialty retail outlets, and any retail business that requires accurate inventory tracking, variant management, and secure cash handling.

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